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Terms & Conditions
By creating an account and using this banking platform, you agree to comply with all terms, security procedures, and financial regulations that apply to your region. You agree to use Union Direct Bank services lawfully, keep your PIN confidential, and accept that live FX quotes on the public site are illustrative.
You agree to provide accurate identity information for KYC verification and keep that information up to date. Your conduct should always reflect responsible use of financial services, including not attempting fraudulent transfers, not misusing accounts, and not trying to bypass limits or security controls. Transactions should be clear, legitimate, and properly authorized.
If the platform offers KYC verification, approved users may gain access to limited withdrawal features as defined by the platform policy. All users must respect community guidelines and communicate with others politely and without abuse. Violation of these terms may lead to warnings, temporary suspension, or permanent account termination depending on the severity.
Know Your Customer (KYC) Verification
To maintain the security, integrity, and reliability of the platform, all users may be required to complete KYC verification before gaining access to certain account features, including withdrawals. To complete verification, users must submit a valid government-issued photo ID, front and back where applicable, plus a clear recent selfie or live facial verification image. All submitted information must be accurate and belong solely to the registered account holder.
Documents are reviewed by the Platform's Compliance or Support Team, and verification is typically completed within 5 minutes to 24 hours, depending on request volume. The platform reserves the right to request additional documents if necessary. Any attempt to submit false, altered, stolen, or misleading information may result in rejection of verification, suspension of the account, or permanent termination of access to the platform.
Upon successful completion, the user will receive confirmation and features requiring verified identity will become available according to the terms.
Upon successful completion of the KYC verification process, the user shall be eligible to withdraw funds from the platform within the initial withdrawal limit of USD 10 to USD 50, subject to the platform's withdrawal policies and applicable security checks. Withdrawal requests exceeding this initial eligible limit may require additional account activation or other requirements as specified in the platform's terms.
Account Activation
To ensure the security, integrity, and proper operation of the platform, all newly registered accounts must complete account activation before full access to all services is granted. Depending on the account type, certain activation requirements may apply. Where applicable, the required amount and conditions will be clearly disclosed within the platform before activation.
For activation purposes, deposits made directly by the account holder may be treated differently from funds received through transfers, as defined by platform policy. Once all activation requirements have been successfully met, the platform will review the account and activate the relevant services, generally without delay. The platform reserves the right to request additional information where necessary to protect the security of user accounts and comply with these terms.
If an account is not activated within the time given by the Support Team, the account may be suspended, or will be suspended, according to these terms and platform rules.